How to Write a Business Email
Here are three guidelines for writing business e-mails.
1. Use formal language. Avoid slang, casual expressions, and abbreviations.
2. Make sure the e-mail address you type is correct, and avoid sending the same generic e-mail to multiple people. Your business email must consist of a variation of your name and surname.
3. When sending business emails, you should follow the following structure:
Greeting: Open the email with “Dear” and the recipient’s first name, e.g. “Dear Susan.” However, make sure to check the standard for the country that your recipient is from. For example, in some countries, it is standard to open with “Dear Mr./Mrs./Ms.” and the recipient’s last name.
The purpose of the email: Explain why you are writing the e-mail. If you’ve never met the person you are writing to, introduce yourself (name, position, company) in the first paragraph.
Further detail: Provide background information in a concise manner.
Closing: Closing remarks typically express your wish to hear back from the person you are contacting, with polite phrases such as "I'm looking forward to hearing from you/to your response."
Signature: You can use one of the following phrases: "Kind/Best/Warm Regards" or "Sincerely," and add your full name below.
