Inflight Sales

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Inflight Sales

Intermediate

Exercise 1

Vocabulary

inflight sales

Noun

ˈɪnˈflaɪt seɪlz

the sale of different goods during a flight

The flight attendants announced inflight sales.

duty-free item

Noun

ˈdjuːtɪˈfrɪˈaɪtəm

an item on which there is no need to pay national/local tax

I bought a few duty-free items when I flew to Belgrade.

inflight magazine

Noun

ˈɪnˈflaɪt ˌmægəˈziːn

a magazine provided by an airline

This inflight magazine has quite a few interesting and useful articles about travel.

limited item

Noun

ˈlɪmɪtɪd ˈaɪtəm

an item that is available in limited numbers and that can't be acquired everywhere

I'm not sure if I want it because I need it or because it's a limited item.

Exercise 2

Dialogue Practice

Read the dialogue aloud with your tutor.

	Flight Attendant Ladies and gentlemen. We will start selling drinks and food shortly. Please give your orders to the cabin attendants when they come to your seats.
	Matt Excuse me, can I order a drink?
	Flight Attendant Sure. We have Coca-Cola, Sprite, orange juice and green tea.
	Matt I’ll have green tea, then. And cup noodles, please.
	Flight Attendant What flavor would you like? We have plain, seafood and chicken.
	Matt Seafood, please.
	Flight Attendant Okay. That'll be 50 Hong Kong dollars.
	Matt Alright. Here you are.
	Flight Attendant Thank you. Please be careful when drinking and eating. Always be prepared for sudden turbulence.
	Matt Alright, thanks.

Exercise 3

Fill in the Blanks

Fill in the blanks to complete the dialogue.

	Flight Attendant Ladies and gentlemen. We will be starting our (1) of duty-free items shortly. Please refer to your copy of our inflight magazine “Fun America!” for details. You can find the (2) in the seat pocket in front of you. Please give your (3) to the cabin attendants as they come to your seats.
	Carol Excuse me, (4) I order something?
	Flight Attendant Certainly. What would you like to order, miss?
	Carol I’m thinking of ordering item No.5 and item No.11. Can you show them to me, please?
	Flight Attendant Of course. These are only available in (5) sales.
	Carol I see. So, those are limited (6)?
	Flight Attendant That is correct. And also duty-free, miss.
	Carol Okay. I’ll buy both. How can I (7) for them?
	Flight Attendant You can use Hong Kong dollars or US dollars.
	Carol Okay. I’ll pay in Hong Kong dollars. Here you are.
	Flight Attendant Thank you very much.

Choose answers from the options below that fit in blanks 1 to 7

Answer Pool (Questions 1-7)

sales
orders
inflight
pay
magazine
can
items

Exercise 4

Role Play

Role-play the following situation with your tutor.

Situation

After the announcement about the inflight sales, you decide to buy some perfume. Make your order and ask about the available payment methods. Your teacher will be the flight attendant.

Exercise 5

Discussion

Have you ever bought a duty-free item on board? If so, what did you buy?

Do you think inflight limited sales usually draw passengers’ attention?

Do you think items sold in inflight sales are expensive?

Do you think airline companies should adapt to various currencies in inflight sales?

What would you sell if you were managing the inflight sales?