Contacting the Embassy

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Materials Daily News

Intermediate

Exercise 1

Vocabulary

embassy

Noun

ˈɛmbəsiː

a diplomatic office in a foreign country where a group of people represent their country

The Japanese embassy is over there.

I need to go to the embassy.

I need to contact the embassy.

Excuse me, do you know where the embassy of Australia is? // I think down this street.

make an appointment

Phrase

meɪk ʌn əˈpɔɪntmənt

to arrange to meet someone at a particular time and place

She made an appointment with her doctor over the phone.

I made an appointment to meet her at 12:30.

Would you like to make an appointment for later? // Yes, that'd be good, thanks.

Hello! Do I need to make an appointment? // Good day! It depends on your matter.

applicant

Noun

ˈæpləkənt

a person who makes a formal request for something

The applicant answered the interviewers' questions.

She is one of two applicants for the job.

Five of the forty applicants were invited to do a follow-up interview.

There are four applicants for the position so far.

Applicants with a criminal record will not be considered for the position.

Applicant Service Center

Noun

ˈæpləkənt ˈsɜːrvɪs ˈsentər

a place where people can apply for visas or have issues regarding visas handled

How can I help you? // I was wondering how I can contact the Applicant Service Center?

Exercise 2

Useful Expressions

Do you know where the embassy of ... is?

I need to make an appointment.

How can I contact the Applicant Service Center?

My passport/money/credit card was stolen.

Exercise 3

Dialogue Practice

Read the dialogue aloud with your tutor.

Matt and Hannah are having some troubles abroad.
	Matt We both need to go to the US embassy and deal with these issues as soon as possible, Hannah. Do you know where the embassy is?
	Hannah I think it's just down the street.
At the embassy.
	Hannah Hello!
	Matt Do we need to make an appointment?
	Secretary Good day to you both! It depends on your matter...
	Matt Well, we both need help fast. You see, my passport was stolen.
	Hannah And I was wondering how I can contact the Applicant Service Center. There's been a mistake with my visa.
	Secretary Usually, you'd have to make a phone call or use our website to make an appointment. But, both of these matters are urgent. We shall look into them at once.
	Matt Thank you so much!

Exercise 4

Fill in the Blanks

Fill in the blanks to complete the dialogue.

Grace is having some troubles abroad, so she goes to the embassy.
	Grace Excuse me, how can I contact the (1)?
	Secretary What is the matter? Perhaps we can help you now.
	Grace My passport (2) stolen.
	Secretary This is an (3) matter. We shall look into it right away.
	Grace Thank you so much!
Ten minutes later, Masa walks in.
	Masa Excuse me, can you help me? I think there's been a (4) with my visa!
	Secretary Okay we will look into it.
	Masa Do I need to make an (5)?
	Secretary No, there is no need to do that. You will just have to wait for a few minutes. Please, have a seat.

Choose answers from the options below that fit in blanks 1 to 5

Answer Pool (Questions 1-5)

Applicant Service Center
urgent
mistake
appointment
was

Exercise 5

Role Play

Role-play the following situation with your tutor.

Situation

You are in a foreign country and you seem to have lost your passport. Call the embassy and try to explain the situation and make an appointment. Your teacher will be the embassy worker.

Exercise 6

Discussion

Have you ever been to your country’s embassy abroad? If so, why?

Do you know what problems the embassy can help you with?

Have you ever lost your passport?

Which countries can you visit without a visa?

Which country do you wish you didn’t need a visa for?