Matt thinks there's something wrong with his bus ticket. He asks a clerk at the counter about it. |
| Excuse me. Can you help me with my bus ticket? |
| Sure. What seems to be the problem? |
| I bought this ticket from an agency and paid for a round-trip ticket, but there's been a mistake. |
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| I've just realized they gave me a one-way ticket instead. What should I do? |
| The best thing to do would be to go and talk to someone at the agency. They can issue a new ticket for you. |
| I’m afraid I will miss my bus if I go there. The line is so long. |
| Oh, I see. Could you tell me which agency you bought the ticket from? |
| It’s the one just around the corner with the red logo. |
| I know the one! I’ll make a quick call to the manager there. Just a moment, sir. |
| Thanks a lot for your help. |