Checking in at a Hotel

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Materials Daily News

Intermediate

Exercise 1

Vocabulary

check in

Phrasal Verb

ʧek ɪn

to let the hotel staff know you have arrived at the hotel

You can check in over there.

Reception is where guests check in at a hotel.

Good afternoon. I'd like to check in.

front desk

Noun

frʌnt desk

the reception desk in a hotel or office

Hello, this is the front desk. How may I help you?

voucher

Noun

ˈvaʊʧər

a receipt given to someone to prove that money has been paid

After making the payment, you will receive the voucher via email.

signature

Noun

ˈsɪgnətʃər

the way a person usually writes his/her name

The contract required my signature.

Please write your signature in the space provided.

We just need your signature on the contract to complete the deal.

We require that your signature be placed neatly at the top of this form.

Can you write down your name and the signature here? // Okay.

Exercise 2

Useful Expressions

I’d like to check in.

May I have your name?

I have a reservation.

Can I use the internet in my room?

Here is the key to your room.

Your room number is 〜

Can I have the voucher?

Can you write your name and signature here?

Exercise 3

Dialogue Practice

Read the dialogue aloud with your tutor.

Matt is at a hotel and he wants to check in.
	Matt Good afternoon. I'd like to check in. I have a reservation.
	Receptionist May I have your name, please?
	Matt Matt Davidson.
	Receptionist Could you spell your last name, please?
	Matt D-A-V-I-D-S-O-N.
	Receptionist Let me check... We have your reservation for two nights starting today. May I see your identification?
	Matt Here’s my passport.
	Receptionist Thank you. Could you fill out this form, please?
	Matt Sure.
	Receptionist Thank you. Your room number is 504. Here is the key to your room.
	Matt All right.
	Receptionist Breakfast will be served in the cafeteria from 7:00 to 10:00 A.M. If you have any requests, please call the front desk.
	Matt Thanks. Can I use the Internet in my room?
	Receptionist Yes, we have a Wi-Fi connection in each room. Here’s the password.
	Matt Thanks.
	Receptionist Enjoy your stay.

Exercise 4

Fill in the Blanks

Fill in the blanks to complete the dialogue.

Hyun-woo is at a hotel, ready to check in.
	Hyun-woo Hi, I’d like to (1).
	Receptionist Good morning, sir. Do you have a (2)?
	Hyun-woo Yes, I have reserved the room online.
	Receptionist Okay. Can I have the voucher?
	Hyun-woo Here it is.
	Receptionist Thank you. Can I see your (3), please?
	Hyun-woo No problem. Here’s my passport. Can I use the (4) in my room?
	Receptionist Of course, sir. High speed Wi-Fi connection is available in every room. The password is “lux1234.”
	Hyun-woo Thanks.
	Receptionist Can you, please, write your name and signature here?
	Hyun-woo Okay.
	Receptionist Here is the key to your (5). Your room (6) is 505. Have a nice (7).

Choose answers from the options below that fit in blanks 1 to 7

Answer Pool (Questions 1-7)

check in
number
room
reservation
stay
identification
Internet

Exercise 5

Role Play

Role-play the following situation with your tutor.

Situation

You arrived at a hotel, but you didn’t make a reservation. Ask if there are any available rooms and check in. Your teacher will be the receptionist.

Exercise 6

Discussion

Do you like staying in hotels? Why or why not?

What are some of the alternatives to staying in hotels? Have you tried any of them? If so, please share your experience. If not, would you like to?

Do you think the quality of check-in services is an important factor to consider when rating a hotel? Why do you think so?

What was the best hotel you have ever stayed in?

Do you have any unforgettable experiences related to hotels? If so, please share.

What is most important for you when you are looking for accommodation? Why is that so important?